Service Delivery Structure

Outsourcing a non-core business need only provides a solution if it does not create extra work. Recruitment needs, particularly temporary staffing requirements can result in communication with a variety of staffing agencies and numerous invoices, increasing central costs in both administration and management time.

OSP consolidate the recruitment process for you, delivering cost and administration benefits. Acting as the preferred supplier we are responsible for the co-ordination of supply, delivery and monitoring of temporary staff across your business.

On your behalf we will contact the local suppliers when a need arises and to minimise your administration costs we send you one consolidated monthly invoice.

Our hub managed solutions provide:

• Management time savings in branch. (Only one call needed to hub.)
• The ability to fix the pay rate for the business
• Flexibility of service to meet fluctuating demand
• Dedicated telephone lines (numbers of lines flex to match demand)
• Improved services levels through the use of a centralised service desk based either on or off site
• Reductions in administration costs
• Weekly reports detailing expenditure per branch and region in addition to company figures, giving you improved visibility of spend and the ability to forecast accurately.